Please keep in mind that this thread will no longer be monitored by Intel.

Minimum Windows® 10 DCH Intel® Graphics Driver version 25.20.100.6618.

6th Gen Intel® Core™ platforms or newer.

Support Options for Discontinued Intel® Graphics Products websiteįinally, and just for clarification purposes, the system requirements to be able to use the Intel Graphics Command Center are:.

Intel® Product Specifications > Product Status > 'Discontinued'.

You can verify this product's discontinuance status at the following links: You may also find the Discontinued Products website helpful to address your request. In case you have further inquiries, it is worth mentioning that due to the Intel® HD Graphics for Previous Generation Intel® Processors has been discontinued, Intel Customer Service no longer supports inquiries for it, but perhaps fellow community members have the knowledge to jump in and help. Also, based on the information we found on Dell's website* for this laptop model (Dell* Latitude E6410) and based on the processor options it may have (Intel® Core™ i7-620M/Core™ i5-540M/Core™ i5-520M Processors) the laptops comes with ' Intel® HD Graphics for Previous Generation Intel® Processors'. We understand that you have solved the problem, glad to know that. Hello you for posting on the Intel® communities. So there's no confusion, here is an image I got off Google of the Intel Graphics Control Panel. The only thing I have for a display in the device manager is Generic PnP monitor - Device Migrated - the day of the Windows update. I went back into the device manager and the display adapter had also vanished. Going to display settings, again, detect displays did not work. When right clicking on the desktop, it had vanished from the list.

I went to open the Intel Graphics Control Panel, but it was gone. I got my laptop monitor back and working, but now my TV monitor was down. I reinstalled the graphics driver through the device manager and rebooted. In my Intel Graphics Control Panel, only the TV display was recognized whereas the generic Latitude monitor was also detected previously, but no longer. Detect display did not work, nor did extend or clone displays. I'm tied to it because my laptop monitor is off. This renders the laptop useless for work away from my TV.

However, on startup, the Dell logo would appear and then after that, the blue Windows icon, but after the Windows icon would stop as bootup continued, the laptop display would shut down and the external TV would kick in. After the Win update, the generic monitor display on the Latitude would no longer work. I have an additional TV monitor setup off of my Latitude on a DisplayPort-out. On the 20th of March a Windows update was completed. OPERATING SYSTEM Microsoft Windows 10 Pro (64-bit)

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